First Name
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If your manager asks you to look into a client complaint, what should you do?
Ignore it for now
Send a quick reply
Investigate and find out more details
Forward it to someone else
“We need to ________ a dedicated Slack channel for this project.”
get on
carry on
go through
set up
If a team member says: “We need to follow up on last week’s client request,” what are they going to do?
Cancel the request
Review it with their manager
Contact the client again to check on progress
Start a new report
A “pivot” in business usually means:
Hiring more staff
Changing direction or strategy
Acquiring another company
Going on a break
If a speaker says they will “wrap up”, what do they mean?
Take a break
Start a new section
Give a summary or conclusion
Hand over to another speaker
What does the term “synergy” typically refer to in business?
A team lunch
Two people doing the same task
The increased effectiveness from collaboration
A type of software integration
What does get on (with someone) mean in the workplace?
Compete with someone
Collaborate closely
Have a good relationship
Report to someone
What is “bandwidth” often used to describe in a business context?
Internet speed
Server performance
Communication range
Team availability or capacity
What does it mean when a product is “scalable”?
It can be installed easily
It is designed for small teams only
It can grow and adapt with increased demand
It needs very little support
If someone says “we’re all on the same page”, what do they mean?
Everyone is reading the same document
Everyone is making the same mistake
Everyone agrees and understands the current situation
Everyone is in the same department
"We want the new hire to hit the ground running"?
To take a break before starting
To begin a project with lots of energy from day one
To delay tasks until fully trained
To work more and faster to catch up
What does the word “deliverables” refer to in a project context?
Packages delivered by courier
Tasks you delegate to others
Meetings scheduled during the week
Results or items expected at the end of a task
Let’s ________ that idea for now and revisit it after the MVP is launched.
hand in
go through
put off
set up
The team needs to eliminate any ________ that are slowing down the delivery process.
milestones
bottlenecks
KPIs
roadblocks
